Shipping policy

Shipping Policy (via Bosta)

Shipping Partner:
All orders are shipped using Bosta, our trusted local delivery partner.

Delivery Time:

  • Cairo & Giza: 1–3 business days

  • Other governorates: 2–5 business days

Shipping Fees:

  • Calculated at checkout based on location

  • Free shipping may apply on promotional offers or order thresholds

Order Processing:

  • Orders are processed within 1 business day

  • You will receive a confirmation and tracking number once your order is shipped

Missed Deliveries:
If Bosta cannot reach you after multiple delivery attempts, the package will be returned. Re-delivery charges may apply.

Please ensure:

  • Your mobile number is correct and reachable

  • The address is detailed and accurate

For assistance with your delivery, feel free to reach out to us or Bosta’s customer service directly.